shipping info + return policy
a few notes about stock and shipping:
- u.s....and now Canadian shipping!! (for most items!)
- online orders are fulfilled within 1 week
- free pickup at our 185 dekalb pop up or at topos bookstore during store hours! most our items are in both places and ready to be picked up within the hour - a few are not and would be there within 1-2 days. we will email you asap to let you know when the order can be ready.
return policy for 185 dekalb location is as follows: 100% credit given if clothing or home item is returned within 7 days with original tags attached. same goes for unopened food and apothecary products. if something was wrong or defective, we are happy to issue a full cash or credit card refund (this must also happen within the 7 day time frame). you would still bring the product back to 185 dekalb, so that we can send it back to the company.
returns for online orders: return must occur within 7 days of receiving the item, customer pays shipping on the items to be returned. full refund will be given for the items returned!