shipping info + return policy
a few notes about stock and shipping:
- u.s....and now Canadian shipping!! (for most items!)
- free pickup at our 185 dekalb pop up or at Topos bookstore during their store hours! most our items are in both places and ready to be picked up within the hour - a few are not and would be there within 1-2 days. we will email you asap to let you know if it won't be ready right away. use code LOCALPICKUP.
- you can also feel free to shoot us a message to coordinate a different pick up location in lower Manhattan or other parts of NYC -- we are all over the place and can be super flexible with local deliveries within 3 days of your order, but please message first to make sure this is possible before clicking "local pick up"!
- free shipping if you spend $100 with a few exceptions (some large of heavy items) - enter FREESHIPPING100+ at check out to see if it works for your order!
a note on the homemade chocolates...
-the chocolates are raw and vegan, and though they do stay fresh at room temp for over a week (longer if kept in the fridge!) we are not going to ship them at the moment lest they get held up at the post office or melt all over your favorite postal workers cart or get eaten by the mice that live in the post office and feast on treats at night (refer to the animated: 'mail myself to you' woody guthrie song).
okay update: we're trying priority 2 day mail with the chocolates for the east coast! they should be fine in the cold weather!
return policy is based on the item and reason for return, but we are usually happy to reimburse or give store credit for your item if something wasn't right. just ask!